This Privacy Policy describes how Assel & Co (the "Site", "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from asseldiamonds.com (the "Site") or otherwise communicate with us.
By using or accessing our Services, you agree to this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our Site and revise the "Last Updated" date accordingly.
How We Collect and Use Your Personal Information
We collect personal information from various sources over the past 12 months, depending on how you interact with us. We use this information to communicate, provide, and improve our Services, fulfill legal obligations, and protect our users and systems.
What Personal Information We Collect
Information We Collect Directly from You
- Contact details: name, address, phone, email
- Order details: billing/shipping info, payment confirmation
- Account info: username, password, security questions
- Customer support info: messages and communication history
Information We Collect About Your Usage
We may collect data about your interactions with the Site, including IP address, device and browser info, and network data via cookies or similar technologies.
Information from Third Parties
We may receive your information from vendors such as Shopify, payment processors, and advertising partners.
How We Use Your Personal Information
We use personal data to provide products and services, handle orders, improve user experience, communicate with you, prevent fraud, and market products.
Cookies
We use cookies to enhance your browsing experience. You can manage cookies in your browser settings, but blocking them may impact functionality. For Shopify-related cookies, visit Shopify Cookie Policy.
How We Disclose Personal Information
We share data with vendors, business partners, affiliates, and in compliance with legal requirements. We do not sell sensitive personal information without consent.
User Generated Content
Any content you post publicly (e.g., reviews) may be visible to others. We are not responsible for how others may use this information.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children's Data
We do not knowingly collect data from children under 16. Parents may contact us to request deletion of their child's data.
Security and Retention
We use reasonable measures to protect data but cannot guarantee perfect security. Data retention depends on business and legal requirements.
Your Rights
- Access / Know your information
- Request deletion or correction
- Portability and restriction of processing
- Withdraw consent or appeal decisions
To exercise these rights, contact us at support@asseldiamonds.com. We will verify your identity before processing requests.
Complaints
If you have complaints about how we process your data, contact us. You may also lodge a complaint with your local data protection authority.
International Users
We may transfer and process your information outside your country. Transfers from Europe rely on Standard Contractual Clauses or other lawful bases.
Contact
For any questions, contact us at:
Email: support@asseldiamonds.com
Address: 16050 Cleveland Street, Apt 202, Redmond, WA, 98052, US